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Meet Our Team

Karen Miller

Agency Owner

I grew up in Hoover Alabama and attended Berry High School. I am a graduate of Auburn University.  In 1999, I started my insurance career in claims and opened my first agency in November 2007. As an agency owner, I love being able to live and work in a small town environment.

During the weekends I enjoy spending time with family and friends by the pool, tailgating in Auburn, and taking weekend excursions.

I love supporting local restaurants and meeting both current and future clients. One thing a lot of people don’t know about me is that I swam on scholarship at Auburn University under David Marsh!

One of my passions is supporting youth athletics as I know the positive impact that can make on one’s life.

Jessica Hallmark

Account Manager

I grew up in the small town of Haleyville, located in North Alabama. My father was not only Mayor, but owned and operated an independent insurance agency for over 30 years.

Personally, I have over 18 years of experience in the insurance industry. Of those years, I have been in a management role for 16 years. I am passionate about taking care of others and protecting what is most important to them. I enjoy spending time with my family, traveling, and attending University of Alabama sporting events.

On the weekends, I enjoy getaways to the lake.

I have chaired a Relay for Life for Winston, where we raised over $100k for the American Cancer Society.

Dee Bugg

Sales Agent

I grew up in Auburn Alabama and attended Auburn University. 26 years ago I moved to the Birmingham area, so this is now home.

I have been with the agency for 8 years and I have worked in the sales and service side, however, my passion lies in sales, as I am able to find solutions for our customer’s insurance needs. I work with people to help them get the proper insurance coverage for their family.

I am an exercise junkie as health and wellness are very important to me. Most weekends, I am at home or at the ball park as I am the mother of four boys.

One thing people don’t know about me is that my father was a pilot, so I was able to solo a single engine airplane at age 19!


Leslie Pody

Service Manager

I started my career at Infinity Insurance 28 years ago and joined the Karen Miller Agency in 2012. I grew up in Bessemer Alabama and currently reside in Alabaster with my three boys.

Each day brings new opportunities to help our clients with their insurance portfolio. My family comes first in my life, so I center things around my boys and parents.

I am usually outside with the animals, playing fetch with dogs or going to movies. Collin, my youngest son, recently graduated with honors from Naval Training School.

Since I enjoy running, participating in charitable runs is a way I can give back.

Mike Bentley

Financial Specialist

Prior to working for the Karen Miller Agency as a financial specialist I was with Fidelity Investments.

I grew up in Decatur, Alabama. Prior to college, I joined the Marines.

What I like about my job is helping people achieve financial success and plan for their future.

I enjoy college football (but will watch almost any athletic event) as well as spending time at the lake and hanging out with friends in Auburn.

One thing most people don’t know is that I enjoy working in the local gym and volunteer with Wounded Warriors, K-9 for Warriors and Habitat for Humanity.